EduAI - Reimagine Education with AI

Last Updated: March 13, 2024

1. Overview

This Refund Policy outlines the terms and conditions regarding refunds for subscription fees paid to EduAI. By using our services, you agree to the terms of this Refund Policy.

2. Subscription Plans

EduAI offers both free and paid subscription plans. Paid subscriptions may be offered on a monthly, quarterly, or annual basis, as described on our website or during the checkout process.

3. General Refund Policy

As a general rule, subscription fees for EduAI services are non-refundable. We do not provide refunds for:

Partial use of services during a billing period
Dissatisfaction with the service
Changes in your circumstances or requirements
Accidental purchases (unless reported within 24 hours)

4. Exceptions to the No-Refund Policy

We may, at our sole discretion, provide refunds in the following circumstances:

Technical Issues: If you experience significant technical issues that prevent you from accessing or using our services, and our support team is unable to resolve these issues within a reasonable timeframe.
Free Trial Conversion: If you are charged immediately after a free trial period and contact us within 48 hours of the charge.
Duplicate Charges: If you were charged multiple times for the same subscription period.
Legal Requirements: If refunds are required by applicable law in your jurisdiction.

5. Cancellation of Subscription

You may cancel your subscription at any time through your account settings or by contacting our support team. Upon cancellation:

You will continue to have access to the paid features until the end of your current billing period.
Your subscription will not renew for the next billing period.
No refund will be provided for the unused portion of your current billing period.

6. Pro-rated Refunds for Annual Subscriptions

For annual subscription plans, we may, at our discretion, offer pro-rated refunds if you cancel within 30 days of the initial purchase or the most recent renewal date. The refund amount will be calculated based on the unused portion of your subscription, minus a processing fee.

7. Requesting a Refund

To request a refund, please contact our support team at admin@buildfastwithai.com with the following information:

Your account email address
Date of purchase
Subscription plan purchased
Reason for the refund request
Any relevant documentation or screenshots

We will review your request and respond within 5 business days.

8. Method of Refund

Refunds, when approved, will be processed using the same payment method used for the original purchase. The time required for the refund to appear in your account will depend on your payment provider.

9. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes to the Refund Policy constitutes your acceptance of the new terms.

10. Contact Information

If you have any questions about our Refund Policy, please contact us at:

Email: admin@buildfastwithai.com